Shipping policy

This Shipping Policy explains processing timelines, delivery estimates, and how to report shipping issues.

1) Where we ship

We ship to U.S. addresses. Some items may be restricted due to size/weight, hazardous shipping rules (if applicable), or carrier limitations.

2) Processing time

Most in-stock orders are processed within 1–2 business days (Mon–Fri, excluding holidays). If an item requires extra handling time or becomes unavailable, we’ll notify you.

3) Transit estimates (after dispatch)

• Standard: typically 5–8 business days
• Expedited: typically 4–5 business days (if offered at checkout)
  Delivery windows are estimates and may be affected by weather, peak seasons, or carrier delays.

4) Tracking & split shipments

Tracking is sent once a label is created. Carrier scans may take up to 48 hours to show movement. Multi-item orders may ship in multiple packages with multiple tracking numbers.

5) Address accuracy

Please verify your shipping address and contact number at checkout. If a package is returned due to an address issue, reshipping fees may apply.

6) Damage, missing, or major delays

Contact info@autofactors.us within 7 days of delivery (or expected delivery date). Include your order number and photos if applicable.