Terms of service
These Terms & Conditions (“Terms”) govern your use of the Autofactors website and services (“Services”). By using the site or placing an order, you agree to these Terms and our Privacy Policy.
1) Business information
Autofactors
99 W Hawthorne Ave Ste 200, Valley Stream, NY 11580
(315) 843-2806 • info@autofactors.us
2) Eligibility & accounts
You must be 18+ (or the age of majority where you live) to purchase. If you create an account, you’re responsible for safeguarding your credentials and activity under your account.
3) Product information & compatibility
We aim to keep listings accurate. Vehicle compatibility can vary by trim, production changes, prior modifications, and regional variants. You are responsible for confirming fitment before purchase. If you request help, provide accurate vehicle details.
4) Orders, payment authorization, and errors
By placing an order, you authorize us and our payment partners to charge your payment method for item totals, taxes, and shipping. If an obvious listing error occurs (price/spec/availability), we may cancel and refund the order or contact you to confirm next steps.
5) Acceptable use
You agree not to:
- Attempt unauthorized access to systems
- Use bots/scrapers that degrade site performance
- Abuse promotions, returns, or chargebacks
6) Shipping; title and risk of loss
Shipping terms are described in our Shipping Policy. To the extent permitted by law, risk of loss transfers when the carrier accepts the package.
7) Returns
Returns and refunds are governed by the Refund & Return Policy below.
8) Disclaimers & limitation of liability
Products and Services are provided “as is” and “as available,” except where prohibited by law. To the fullest extent permitted, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Total liability will not exceed the amount paid for the order at issue.
9) Governing law
These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws principles.